Emma Shean recently spoke to Sophie Lyon, General Manager – Property Management division at Philip Webb in an effort to pinpoint exactly what has generated this agency’s suc...

We’ve all heard “how to improve profitability of your rent roll” but here’s a rent roll story from a different perspective – a broker’s point of view. Carol Levitt a...

Who said that listing was a job for the sales side of a Real Estate agency? If you want to grow your Property Management department, you need to master the art of listing. Story...

A major objective of all Property Management departments is to build their rent roll – but it’s not always as easy as it sounds. There are as many different approaches as th...

What do tenants want? A palace for the cost of a powered site at a camping ground? Royal treatment? Instant repairs? In fairness, tenants’ expectations are generally far more ...

A minefield of legal issues looms over every Property Manager these days, and understanding legal jargon is often a challenge in itself. Lisa Jemmeson defines some important leg...